Frequently Asked Questions about Ticket Sales
You have a question about tickets? Perhaps you can find the desired answer here:
How can I pay at a Laendleticket shop?
At laendleticket.com you can pay by direct debit or credit card or at all outlets in cash.
Is payment safe?
Yes! The entire internet page and the payment procedure are secured by the highest level of encryption.
How do I receive my tickets?
On completion of the internet order and payment, your ticket will be available to you immediately, online for you to print or you can have your ticket sent to you.
Can I return a ticket for reimbursement?
Your ticket order at laendleticket.com is binding in all cases. Tickets will not be reimbursed. You can only cancel within the terms of the limitations set out in the legal conditions (ABGB, KSchG). e.g. if you were misled to buying a ticket or the purchase was made under duress. Please note that the Remote Sales Act §5f. Nr. 7 BGBl I 185/1999 (Fernabsatzgesetz. §5f. Nr.7 BGBl I 185/1999) does not apply to ticket orders: this law governs speeches and the provisions of services in the field of recreation which also includes balls and galas. This entails that the 7-day withdrawal and reimbursement right does not apply.
Our Gala team is at your disposal by email and they will be pleased to address all your questions!